Senior TRICARE Community Liaison (TCL)

Humana · Work at Home - Washington DC · $59,300 - $80,900 per year · hybrid As a hybrid Senior TRICARE Community Liaison (TCL), you will report to a Health Systems Leader and work from home on days you're not briefing at a location in the Quantico, Maryland, DC area. Your main responsibilities include: Ensuring MTF, beneficiary, and provider understanding of the TRICARE health plan and how to navigate the Military Health System, including enrollment, claims, and referrals Supporting the Health System Leader in local TRICARE network operations, including participating in network development and optimization strategies Interacting in person with TRICARE beneficiaries, Medical Treatment Facility (MTF) and other Government staff, as well as by telephone, e-mail, and chat Working during uncommon duty hours and traveling to conduct outreach activities/briefings To qualify for this role, you must have: U.S. citizenship Interim approval for government security clearance (NBIS - National Background Investigation Services) Ability to live within a 60-mile commute of the Naval Health Clinic in Quantico, VA Experience in healthcare provider relations, customer relationship management, and analyzing information to determine and implement solutions Exceptional public-speaking ability Preferred qualifications include: Experience in TRICARE, including presentations to groups Knowledge of healthcare provider contract negotiations In terms of benefits, Humana offers competitive benefits that support whole-person well-being, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, and short-term and long-term disability. The pay range for this position is $59,300 - $80,900 per year, and this job is eligible for a bonus incentive plan.