Entry Level Project Associate

ICON · Sofia · hybrid ICON is seeking an Entry Level Project Associate to join the Author Collaboration Unit (ACU) at MAPI Research Trust, in collaboration with ICON plc. The successful candidate will support the ACU team by maintaining accurate, complete, and up-to-date Clinical Outcome Assessment (COA) and translation information within MAPI Research Trust systems. Key Responsibilities Data Quality & Maintenance Review COA and translation records to identify missing, inaccurate, outdated, duplicated, or inconsistent information. Correct and update records using verified source information. Standardise data fields, naming conventions, links, and record relationships to improve accuracy and searchability. Carry out quality checks following updates and maintain clear records of changes and outstanding issues. Support ongoing data-cleanup and data-quality initiatives. Translation Data Review Review recurring reports from ICON Language Services relating to updated and newly available translations. Check that translations are correctly recorded, including language, country, version, format, status, and related COA information. Compare reports against existing system records and investigate discrepancies. Update records once the correct information and source have been confirmed. Identify missing information, duplicates, or inconsistencies and escalate queries to the appropriate teams when required. Ensure completed updates are correctly linked and searchable within the system. Project & Team Support Manage assigned tasks and activities in line with agreed priorities, procedures, and timelines. Track progress, maintain clear documentation, and highlight any issues or blockers. Conduct targeted searches for COA information, including instrument names, developers or copyright holders, versions, translations, language, and country availability, and supporting documentation. Gather and compare information from approved internal systems, reports, and other validated sources. Support the ACU team with data lookups, reconciliation, translation checks, and database updates. Flag conflicting or unsupported information rather than making unverified changes. Reporting & Process Improvement Maintain trackers, summaries, and status reports using Microsoft Excel and other approved tools. Monitor outstanding actions and data-quality issues. Follow established ACU procedures, data-entry standards, and document-control requirements. Maintain work instructions, checklists, and reference materials. Identify opportunities to improve data quality, searchability, and operational processes. Handle confidential and proprietary information appropriately. Knowledge, Skills & Experience Excellent attention to detail and a strong focus on accuracy. The ability to review large volumes of information methodically and identify discrepancies. Good analytical, research, problem-solving, and organisational skills. Good working knowledge of Microsoft Excel, including sorting, filtering, lookups, and basic data analysis. The ability to manage priorities, follow detailed processes, and meet deadlines. Strong written communication skills in English. Experience working with structured databases or content-management systems would be an advantage. Additional language skills would be beneficial. Previous experience with Clinical Outcome Assessments, translations, licensing information, or regulated content would be an advantage, but is not essential, as training can be provided. Rewards & Benefits Competitive base salary and performance-related incentives. Health and wellbeing programmes including medical, dental, and vision coverage where applicable. Retirement and pension plans. Life assurance and disability coverage. Employee assistance programmes and wellbeing resources. Learning and development opportunities through structured training and career pathways.