Medical Secretary

Priorygroup · Manchester, Greater Manchester · £26,300 per annum · onsite Priory Hospital Altrincham is seeking a Medical Secretary to join their team. The successful candidate will provide efficient secretarial and administrative support to the hospital's Medical team. Key Responsibilities Provide secretarial and administrative support, including typing, audio-typing, minute taking, and managing correspondence. Coordinate diaries and patient appointments, liaising with patients, consultants, and other departments. Maintain accurate patient records using CareNotes, ensuring reports and documentation are uploaded, updated, and filed correctly. Handle telephone and email enquiries, prioritizing requests and dealing with patient and family complaints sensitively. Liaise with internal and external contacts, maintaining strict confidentiality and information governance standards. Skills, Knowledge & Expertise Essential Skills Excellent IT skills, including Microsoft Office and audio-typing. Understanding of medical terminology. Strong organisational skills with the ability to prioritize workload effectively. Excellent written and verbal communication skills. High attention to detail and accuracy when handling patient records and documentation. Ability to maintain strict confidentiality and demonstrate integrity. Flexible, supportive approach and ability to work effectively as part of a team. Desirable Skills Previous experience in a medical secretarial or administrative role. Experience working within a healthcare or clinical environment. Experience dealing with patients, families, and healthcare professionals. Experience managing diaries, appointments, and correspondence. Familiarity with electronic patient record systems, particularly CareNotes. Experience handling sensitive enquiries and complaints professionally. Benefits Birthday holiday - your birthday as an extra day's annual leave. Enhanced maternity pay. Contributory pension scheme. Flexible benefits, including reduced rates and access to new schemes, such as gym membership, IT technology, and Healthcare Cash Plan. Access to development opportunities. Sponsorship of professional qualifications through the Individual Professional Development (IPD) panel. Leadership and management development. Long service award. Refer a friend bonuses.