Front of House Leader

Pret · Borough High Street, 11-15 · £14.10 - £14.10 We're Pret, proud makers of freshly made food, organic coffee, and big ideas. We're growing fast on our mission to be the hospitality employer of choice everywhere we operate. As a Front of House Leader, you'll be an in-shop champion, coaching and mentoring your team. You'll be a people person, passionate about helping your shop and the people in it grow. About you Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day. Share our passion for exceptional customer service. Spread joy every day through small acts of kindness. Lead with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy. The perks Additional £1.25 per hour Mystery Shopper bonus once training is complete Earn an extra £5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata if you're part-time) Pension scheme Healthcare cash plan Free food and drink while you’re working Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years’ service Regular rewards and recognition for amazing standards Access marketplace discounts on shopping, travel, fitness, dining, tech, and more Comfy free shoes to wear on shift Life in Our shops Individual ways to grow: fully funded professional qualifications, leadership development, and informal and formal mentoring Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills Pace & variety: Build a diverse skillset, meet some new people, and learn Community & purpose: We work together to create positive change through the Pret Foundation Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing