Front of House Leader

Pret · Paddington Station Platform 12 · £14.10 - £14.10 We're looking for a Front of House Leader to join our team at Paddington Station Platform 12. As a leader, inspirer, and driver of your team, you'll be our in-shop champion, coaching and mentoring your team members. You'll be responsible for maintaining high standards, driving team performance, and keeping customers happy. About you You'll be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day. You'll share our passion for exceptional customer service and spread joy every day through small acts of kindness. Responsibilities Lead with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy. Benefits Base pay rate: £14.10 - £14.10 per hour Additional £1.25 per hour Mystery Shopper bonus once training is complete Earn an extra £5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata if part-time) Pension scheme Healthcare cash plan Free food and drink while working Club Pret Membership (50% off food and 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition for amazing standards Access to marketplace discounts Comfy free shoes to wear on shift