Front of House Leader

Pret · Kings Cross Station · £14.10 We are seeking a Front of House Leader to join our team at Pret's Kings Cross Station location. As a Front of House Leader, you will be a champion of our in-shop teams, coaching and mentoring them to provide exceptional customer service. About the role: You will be responsible for driving team performance, protecting profit, and maintaining high standards. Requirements: Be kind, honest, and generous, bringing warmth and authenticity to work every day Share our passion for exceptional customer service Spread joy every day through small acts of kindness Experience leading with purpose, driving team performance, and maintaining high standards What we offer: Base pay rate: £14.10 Additional £1.25 per hour Mystery Shopper bonus once training is complete Extra £5 per hour for shifts started between 3-5am 28 days annual leave (pro-rata if part-time) Pension scheme Healthcare cash plan Free food and drink while working Club Pret Membership for 50% off food and 5 free Barista-made drinks a day Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition Access to marketplace discounts Comfy free shoes to wear on shift Life in our shops: Opportunities for individual growth and development Diversity and belonging initiatives Fast-paced and varied work environment Community and purpose through the Pret Foundation Values: Happy Teams Happy Customers Amazing Standards Every Day Never Standing Still Doing The Right Thing