Anfitriã(o) de Hospedagem

Accor · Goiânia, GO · onsite We are seeking a full-time Host to join our team at ibis Styles Goiânia Marista, a hotel located in the heart of Goiânia, Brazil. As a Host, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay. You will perform tasks such as: Checking in and out guests, providing them with keys and directing them to their rooms Managing guest accounts, receiving payments, and preparing processes Ensuring that reception procedures are followed and preparing auto-control processes Mediating conflicts and intervening in critical situations Updating the system with guest reservation information Offering and operating the loyalty programme Passing on shift information and following established procedures Handling telephone and email enquiries Maintaining organised records In return for your hard work, we offer a range of benefits, including: Medical insurance Dental insurance (optional) Transport allowance Life insurance Meal allowance Profit-sharing programme Private pension plan Pharmacy reimbursement (50% of medical expenses) Discounted rates at Accor hotels Working conditions: Full-time position Monday to Friday, 06:30 to 14:50 On-site work