Anfritriã (o) de hospedagem 12x36

Accor · São Paulo, SP · R$ 3300,33 We are seeking a full-time Anfritriã (o) de hospedagem 12x36 at our Hotel ibis Budget São Paulo Jardins, located near Avenida Paulista and Rua Oscar Freire. Responsibilities: Receive guests and perform check-in procedures with all necessary documentation. Conduct check-out procedures, verifying reservation information. Handle telephone and WhatsApp inquiries. Address general guest inquiries at the front desk. Act as the primary liaison between clients and other hotel departments, resolving issues and passing on requests when needed. Ensure adherence to reception procedures and protocols. Manage document storage, handle cash closing, and track daily refunds. Oversee luggage storage and delivery, following brand practices for billing. Requirements: Complete high school education. Intermediate/basic English proficiency. Open-minded, customer-oriented, communicative, team player, proactive, discreet, and detail-focused. Benefits: Salary: R$ 3300,33 12x36 work schedule Transportation voucher Meal allowance: R$ 858,00 Health insurance with co-participation (Amil) Optional dental plan (Amil Dental) Life insurance Profit-sharing program (PPR) Pharmacy reimbursement Discounts on hotel stays and restaurant services