Cafe Team Manager

Morrisons · Chapel-en-le-frith, Derbyshire · onsite As Café Team Manager at Morrisons, you'll lead the team to deliver an exceptional hospitality experience, ensuring every guest enjoys great food, fast and friendly service, and a clean, comfortable dining environment. Responsibilities: Put hospitality first: Inspire your team to deliver outstanding guest service, actively listening and responding to customer feedback, handling escalations smoothly, and ensuring top availability across our menus. Lead and develop your team: Coach, train, and support your café colleagues - building confidence in food hygiene, menu knowledge, and service routines while recognising great work and managing people routines effectively. Maintain high food safety and hygiene standards: Role model and embed Safe & Legal working practices across front and back of house, maintaining high hygiene ratings and keeping the café pristine and audit-ready. Run efficient, commercial operations: Plan rosters weeks in advance to manage the labour budget, optimise peak-time service, control waste and costs, and keep day-to-day opening and closing routines running like clockwork. Benefits: Generous holiday entitlement 15% discount in our supermarkets and convenience stores from the day you join us Additional 10% discount card for a friend or family member Genuine career progression and development opportunities Subsidised in-store cafe or shop floor ranges Free parking Competitive pension and life assurance Healthcare / Wellbeing benefits including Aviva Digital GP 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more Optional payroll charity donations A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave Requirements: Leads and steps up with confidence: Has hospitality or food-service experience, taking initiative to solve problems, delegate during busy trade, and make sound operational decisions. Coaches and empowers teams: Skilled in building positive working relationships, communicating priorities clearly, and developing team capability through on-the-job coaching and training. Organises and delivers with care: Confident planning rota schedules to match peak customer demand, hitting budget targets, and keeping shifts running smoothly under pressure. Champions standards and safety: Holds strong knowledge of food hygiene and safety standards, taking pride in running a compliant, spotless, and welcoming café.