Front of House Leader

Pret · Bath, Southgate Centre · £14.10 - £14.10 We're Pret, a global food and coffee organisation with 750+ shops across 20+ countries. We're looking for a Front of House Leader to join our team in Bath, Southgate Centre. As a Front of House Leader, you'll be responsible for leading and inspiring your team, driving performance, and maintaining high standards. You'll be a people person with a passion for exceptional customer service. Responsibilities Lead with purpose, driving team performance and protecting profit Maintain high standards and great energy in the shop Coach and mentor your team to achieve their full potential Spread joy and kindness to customers and colleagues every day Requirements Be kind, honest, and generous with a genuine warmth and authentic self Bring your passion for exceptional customer service Experience needed: leading with purpose, driving team performance, and maintaining high standards Benefits Base Pay Rate: £14.10 - £14.10 per hour Additional £1.25 per hour Mystery Shopper bonus once training is complete Earn an extra £5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata if part-time) Pension scheme Healthcare cash plan Free food and drink while working Club Pret Membership (50% off food and 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition for amazing standards Access to marketplace discounts Comfy free shoes to wear on shift