Food and Guest Service Representative

Intermountain Health · Intermountain Health LDS Hospital · $17.68 - $22.99 We are seeking a part-time Food and Guest Service Representative to join our team at Intermountain Health LDS Hospital. As a Food and Guest Service Representative, you will play a vital role in ensuring that our patients receive exceptional care and service. Job Summary: Performs a variety of food and guest service duties under general supervision. This position includes the following roles, which will vary by facility need: patient meal tray assembly and delivery, cashier, food assembly, food serving, and cleaning. Responsibilities: Delivers and presents trays to patients using the standard process. Performs food preparation functions according to system standards (following standard recipe, assembling ingredients) for example, prepares salads, sandwiches, vegetables, and fruit. Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery, maintaining required stock levels). Performs housekeeping functions including cleaning and sanitizing surfaces, floor care, and equipment (oven, fryer, hoods). Performs accurate cash/credit transactions according to system standards and independently resolves basic customer service issues. Requirements: Food Handler Permit or ServSafe certification is required by first day of work. One or more year of experience in customer service, food service or patient service is preferred. Demonstrated ability to work with modified diets is preferred. Demonstrated ability to provide exceptional customer service is preferred. Physical Requirements: Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Remain standing for long periods of time to perform work. Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. Benefits: Medical, Dental, Vision, Education Assistance. Click here for more details. Schedule: Part-time, 16 hours per week. Availability Needed: Saturday & Sunday for 8hr shifts. Variable Shifts Assigned: 6am-2:30, 11:30am-8pm, 3pm-11:30pm. Pay Rate: $17.68 - $22.99 per hour, based on experience.