Front of House Leader

Pret · Victoria Place · £14.10 - £14.10 We're Pret, proud makers of freshly made food, organic coffee, and big ideas. We're growing fast on our mission to be the hospitality employer of choice everywhere we operate. As a Front of House Leader, you'll be an in-shop champion, coaching and mentoring your team. You'll drive team performance, protect profit, and keep customers happy through high standards and great energy. About you Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day. Share our passion for exceptional customer service. Spread joy every day through small acts of kindness. Lead with purpose, driving team performance, protecting profit, and keeping customers happy. The perks Additional £1.25 per hour Mystery Shopper bonus once training is complete Earn an extra £5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata if part-time) Pension scheme Healthcare cash plan Free food and drink while working Club Pret Membership (50% off food and 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition Access to marketplace discounts Comfy free shoes to wear on shift Life in Our shops Individual ways to grow: fully funded professional qualifications, leadership development, and mentoring Diversity & belonging: everyone is welcome and valued Pace & variety: build a diverse skillset and meet new people Community & purpose: work together to create positive change through the Pret Foundation