Front of House Leader

Pret · Shoreditch High Street, 192 · £14.10 - £14.10 We're looking for a Front of House Leader to join our team at Pret. As a leader, inspirer, and driver of your team, you'll be our in-shop champion, coaching and mentoring your team members. You'll be responsible for maintaining high standards, driving team performance, and keeping customers happy. About the role: You'll be a people person with a passion for helping your shop and the people in it grow. You'll lead with purpose, driving team performance, protecting profit, and keeping customers happy through high standards and great energy. Requirements: Be kind, honest, and generous, bringing genuine warmth and your authentic self to work every day Share our passion for exceptional customer service Spread joy every day through small acts of kindness Experience needed: leading with purpose, driving team performance, protecting profit, and keeping customers happy What we offer: Base Pay Rate: £14.10 - £14.10 Additional £1.25 per hour Mystery Shopper bonus once training is complete Earn an extra £5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata if you're part-time) Pension scheme Healthcare cash plan Free food and drink while you're working Club Pret Membership (giving you 50% off food and up to 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition for amazing standards Access marketplace discounts on shopping, travel, fitness, dining, tech, and more Comfy free shoes to wear on shift