FR - Réceptionniste (H/F/X)

Accor · Paris, IDF Join a hotel within the Accor network, a group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. As a Receptionist, you will take care of our clients from their arrival to their departure, ensuring they have a memorable experience. Your role: Welcome clients, manage check-in and check-out, handle billing and payment, providing exceptional service Offer a personalised experience for each client Manage emails and phone calls Oversee reservations Qualifications: Experience in hospitality is essential Familiarity with software such as Fols or equivalent is desirable, Opéra Cloud is also beneficial Proficiency in English, with additional language skills being an advantage Knowledge of reception operations Good computer skills Understanding of cash handling and invoicing procedures Excellent communication skills Team-oriented mindset Additional Information: This is a franchised hotel We are committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent