Ambassador

JLL · Hong Kong, SAR, China · onsite JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are seeking an Ambassador to support the Manager in supervising a team of Ambassadors for the handover of new developments. The successful candidate will manage and coordinate pre-handover preparation works, takeover/handover of units, and follow up on defect rectification works. Responsibilities: Support the Manager in supervising a team of Ambassadors for handover of new developments Manage and coordinate pre-handover preparation works, takeover/handover of units, and follow up on defect rectification works Follow up on defects list, queries, and complaints raised from the owners Coordinate with contractors in handling owner's defect rectification work Requirements: Degree in Hospitality Management or related field Experience in hospitality or clubhouse would be a definite advantage Customer-oriented, with excellent interpersonal and communication skills Interested in meeting/taking to different kinds of people, a good listener, and willing to tackle customers' needs Excellent command of both spoken and written English and Chinese Hands-on PC skills Location: On-site – Hong Kong, SAR, China