Global Operations Associate, Ocean

Flexport · Milan, Italy · €28,000-€38,500 EUR · onsite We are Flexport, a company that has taken a central role in the recent global supply chain crisis. You will be part of our Global Operations team, ensuring high-quality shipments and smooth operations. Your responsibilities as a Global Operations Associate include: Ensuring shipments move on-time and exceptions are handled appropriately Meeting internal KPIs and SLAs for quality delivery Following standard operating procedures (SOPs) Resolving client issues quickly and escalating as needed Coordinating day-to-day logistics with internal and external partners Executing end-to-end movement of freight shipments within a regional network Assisting in managing shipments with partners Prerequisites: BA/BS Degree or completed professional training as a forwarding agent 1-2+ years of experience in logistics, freight forwarding, supply chain, or ocean carrier operations Fluent in Italian and English; other European languages are a plus Adaptability to new technology and fast-paced environments Effective time management, attention to detail, and communication skills Teamwork, relationship building, and problem-solving capabilities A compliance-first attitude Benefits: Opportunity to contribute to a fast-growing company with global impact 22 vacation days, additional paid permits and time off Lunch compensation up to 12 euros/day Health Insurance & Life insurance Statutory pension contributions Employee Assistance Program Equity program Parental leave benefit The base gross salary (RAL) range for this position is €28,000-€38,500 EUR.