Customer Delivery Driver

Sainsbury's Supermarkets Ltd · Luton, Bedfordshire As a Customer Delivery Driver at Sainsbury's Supermarkets Ltd in Luton, Bedfordshire, you will play a crucial role in delivering customer orders directly to their doorsteps. The company, with a history spanning over 150 years, is committed to providing excellent customer service and quality products. You will be responsible for: Delivering groceries to customers on time and in great condition using a 3.5 tonne refrigerated van Conducting checks to ensure the van is roadworthy, clean, and organised, and that customers' shopping is secure before setting off Following planned routes and driving safely in various locations, traffic, weather, and road conditions Moving containers weighing up to 15kg and delivering shopping to a variety of properties Communicating effectively with customers, including keeping them informed of any delays, dealing with customer queries, and any changes to their order Providing a thoughtful, friendly, and helpful delivery service to make customers feel valued To be successful in this role, you will need: A full UK/EU driving licence for at least 12 months with no more than 6 points The ability to drive a larger vehicle safely in different locations Comfortability working in a fast-paced, physical, and high-energy environment The ability to use initiative, solve problems, and make safe decisions while out on the road Excellent communication skills and a customer-focused approach In terms of benefits, Sainsbury's Supermarkets Ltd offers: A discount card providing 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday Holiday entitlement based on the hours worked Enhanced Family Leave policies, including maternity, paternity, and adoption support A pension and life cover scheme, with matching contributions between 4-7.5% and up to 6x life cover Share schemes allowing employees to buy Sainsbury's shares at discounted prices Various retail savings, including discounts on eating out, holidays, and at other retailers Physical and mental wellbeing support, including cycle-to-work schemes, gym access, health and dental cash plans, and employee assistance programs