Executive Director, Lumberton & CW Distribution Center Operations

CVS Health · Lumberton, NJ · $131,500.00 - $303,195.00 We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality in everything they do. The Executive Director, Lumberton & CW Distribution Center Operations is responsible for the overall performance of the Lumberton Distribution Centers. This leader owns the strategy and execution necessary to deliver exceptional operational, financial, service, safety, quality, compliance, and talent outcomes. Key Responsibilities: Own full P&L responsibility for the Lumberton & CW Distribution Center, including expense management, profitability, service levels, labor optimization, and operational performance. Deliver timely, secure, and accurate distribution services through effective deployment of transportation and delivery resources. Ensure compliance with all regulatory requirements, including DEA, Board of Pharmacy, OSHA, wage and hour laws, EEO/AA, and other federal and state regulations. Partner with suppliers and vendors to negotiate contracts, optimize supply chain operations, and resolve distribution challenges. Achieve productivity, service, quality, and operational performance metrics through continuous improvement initiatives. Maintain strong partnerships with field operations, transportation, asset protection, and corporate functions to improve service and resolve operational issues. Colleague Experience & Culture: Foster a highly engaged, inclusive, and performance-driven work environment. Maintain strong floor presence and active engagement with colleagues and frontline leaders. Partner with Human Resources to develop and execute colleague engagement strategies using survey results and feedback. Drive succession planning, talent management, retention, and training initiatives across the distribution center. Strategic Planning & Business Leadership: Develop and execute short and long-term strategic plans aligned with enterprise and Supply Chain objectives. Translate business priorities into actionable site goals, timelines, and accountabilities. Leverage partnerships across HR, Supply Chain, and corporate functions to develop and refine strategic initiatives. Optimize facility capacity, product flow, and operational efficiency through data analysis and continuous improvement. Talent Development: Develop and mentor direct reports to assume increasing levels of leadership responsibility. Build and execute a comprehensive talent strategy focused on leadership development and succession planning. Create robust and diverse leadership pipelines for critical positions. Continuous Improvement & Change Management: Identify and implement opportunities to improve efficiency, safety, service, quality, and colleague experience. Serve as a change leader by embracing and championing organizational transformation initiatives. Utilize metrics and performance data to drive sustainable improvements. Required Qualifications: 10+ years of leadership experience in distribution, warehouse, retail, manufacturing, or related operational environments. 8+ years of experience leading exempt-level leaders. 5+ years of experience implementing Lean principles. 3+ years of experience utilizing 5S methodologies. 3+ years of experience in Supply Chain, Logistics, and Inventory Management. Experience leading operations with 300+ non-exempt employees. Demonstrated ability to drive both organizational culture and business results. Proven success developing and advancing talent across multiple organizational levels. Strategic thinker with the ability to align operational execution with business goals. Experience managing regulatory and compliance requirements at federal and state levels. Strong written, verbal, and interpersonal communication skills. Excellent organizational, time managemen