Staff Fraud Strategy Analyst

Relay · London, Greater London · hybrid Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups. As a Staff Fraud Strategy Analyst at Relay, you'll decide which Partner Excellence problems are real and which only look real, before anyone builds a fix. You'll design how Partner Excellence decides: which signals count, what evidence the network runs on, and what good looks like. Key responsibilities: Decide which Partner Excellence problems are real and which only look real Design how Partner Excellence decides: which signals count, what evidence the network runs on, and what good looks like Tell the squad lead what to change and what to stop, and get a decision Build the thing that decides: data applications, monitors and alerts, not decks, using Claude and agents to ship your own tools Go and look when the data and the street disagree: the sort centre, the van, the shop Get the missing data built, and prove which fixes worked Requirements: Have owned fraud, risk or trust decisions end to end: turned investigations into rules, standards or interventions, and owned their number Have run investigations in fraud, risk, financial crime or trust and safety, and decided whether a signal was real or noise Have seen their work acted on: a leader changed a plan, a team adopted your method, or engineers built what you asked for Have worked somewhere with enough volume for a false positive rate to mean something Are hands-on and fluent in SQL, with or without AI Who Thrives at Relay: Aim with Precision: You define problems clearly and measure your impact meticulously Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth All In, All the Time: You show up and step up People-Powered Greatness: You invest in your teammates Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers