Operations Leader

NEXT · Pontefract, West Yorkshire · £16.26ph · onsite As an Operations Leader at NEXT's Elmsall Complex in Pontefract, you will play a crucial role in ensuring the smooth operation of the warehouse. Your day-to-day responsibilities will include: Leading shifts and conducting pre-shift briefs and end-of-shift handovers Monitoring KPIs such as Units Per Hour (UPH) and Cost Per Unit (CPU) to achieve targets Supporting team members through performance discussions and managing absence or disciplinary matters Maintaining a safe environment through daily floor walks and safety observations Using tools like Yapster and internal chat to provide real-time updates and resolve issues To succeed in this role, you will need: Supervisory experience, ideally in a distribution or warehouse environment Strong communication skills and the ability to explain tasks clearly An analytical mindset and comfort with numbers and performance data Resilience and flexibility in leading by example under pressure Practical skills such as computer literacy, a valid driving license, and problem-solving abilities The role offers various benefits, including a sharesave scheme, discounts on NEXT products, a generous bonus scheme, and access to fantastic discounts at staff shops. The salary for this position is £16.26 per hour, plus applicable shift premiums.