Business Operations Analyst

PayPal · Bangalore, Karnataka · hybrid The Core Platforms Technology team at PayPal is looking for a talented Business Operations professional to join their team. As a Business Operations Analyst, you will partner with engineering leaders and cross-functional teams to improve operating discipline, generate actionable insights, and enable data-driven decision-making across the organization. Responsibilities: Lead functional projects and programs to optimize operational processes Identify issues and recommend best practices for process improvements Partner with various departments to understand business trends Drive business or process improvements within the function Provide oversight and support for planning and management of financial, budget, and headcount targets Act as a point of contact or liaison between business leadership, staff, and other key partners Promote transparent reporting and foster a culture of data-driven decision-making by defining key metrics and evaluating progress Day-to-Day Responsibilities: Prepare, analyze, and interpret organizational and operational data Translate data into actionable insights Create dashboards, executive presentations, and decision-support materials Partner with engineering and product teams to maintain data quality and reporting accuracy Support annual and quarterly planning processes Support portfolio and operating reviews Identify opportunities to simplify, automate, and improve recurring operational processes and reporting Use company-approved AI and automation tools to accelerate analysis and generate insights Evaluate AI-generated outputs for accuracy and relevance Help develop and maintain operating playbooks and training materials Develop leadership messaging for internal communications Support employee engagement and organizational effectiveness initiatives Requirements: 5+ years of experience in business operations, strategic planning, analytics, or a related discipline Strong analytical and problem-solving skills Advanced proficiency in Microsoft Excel and PowerPoint Working knowledge of data-analysis and visualization tools Practical experience using generative AI or AI-enabled productivity tools Understanding of responsible AI use Ability to identify repeatable processes that can be simplified or automated Strong execution orientation and excellent communication skills