Governance & Operational Excellence Internship

CVS Health · Hartford, CT · $26.00 - $26.00 · hybrid The Governance & Operational Excellence Internship experience is a 10.5-week full-time opportunity that starts on May 24th, 2027, and concludes on August 4th, 2027. This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Hartford, CT office location. The other 2 days each week will be working remotely from home, office, or another location of your choice. As a CVS Health Corporate Intern you will participate in: Projects that contribute to the success of our business Community service activities Professional development workshops Mentorship and networking opportunities Interaction with senior leaders The hourly rate is $26/hr with 40 hours/week, no work on July 4th (company holiday), and two days of paid leave. Additionally, our corporate interns have an increased likelihood to receive an offer for a future role with CVS Health. The Configuration Governance team is responsible for establishing and maintaining enterprise-wide standards, controls, and quality practices that support accurate and consistent configuration processes across Commercial, Medicaid, and Medicare businesses. You Will Gain Valuable Work Experience and Participate In: Analyzing data and validating information to support configuration accuracy and reporting processes Developing analytical skills through the creation and maintenance of reports, dashboards, and operational metrics Evaluating quality assurance practices, audit results, and performance measures to identify improvement opportunities Collaborating with project managers and cross-functional stakeholders to understand business processes and operational workflows Supporting process improvement initiatives that increase efficiency and consistency across teams Learning how governance frameworks, compliance controls, and operational standards support healthcare operations Utilizing technology and business tools to support reporting, analysis, and process improvement activities Gaining exposure to enterprise-wide initiatives that impact Commercial, Medicaid, and Medicare businesses Required Qualifications: Meet educational requirements (see Education section) Preferred Qualifications: Have demonstrated leadership experience Have internship, work, or project experience in a related field Show strong written and verbal communication skills Have an interest in obtaining a full-time position within CVS Health upon graduation Strong organizational and project management skills Proficiency in Microsoft Excel for data analysis and reporting Familiarity with AI tools such as Microsoft Copilot, Claude, or similar technologies Ability to communicate effectively with stakeholders and business leaders Interest in process improvement, quality management, governance, or operational excellence initiatives Exposure to data analytics, programming, data science, or automation tools is a plus Education: Currently pursuing a Bachelor's degree Have an anticipated graduation date between September 2027 and June 2028 Have a major relevant to the position such as Business Administration, Information Systems, Data Analytics, Management Information Systems, Operations Management, Computer Science, Data Science, Industrial Engineering, Healthcare Administration, or a related field