Data & Operations Assistant

NEXT · London, London · competitive The Data & Operations Assistant partners closely with the Business & Data Analysts to ensure the effective management of product data, reporting and system processes within a fast-paced retail environment. This role will help to shape smarter processes and solve cross-functional challenges that drive efficiency and business success. The role includes using Microsoft SQL Server, Microsoft PowerBI, Databricks and Microsoft SQL Server Reporting Services to extract insights, support cross-functional communication, and grow into a subject matter expert in our internal systems. Responsibilities Product Data & System Management Support the end-to-end setup of new brand systems as part of a fast-moving, high-impact project. Manage the product exclusion summary within the Next Product System (NPS), conducting weekly checks of item exclusions on the GB website. Oversee requests and issues from wider functions within Asana, ensuring a timely resolution and clear ownership of issues. Support Business and Data Analysts with price promotions for multiple partners, ensuring accurate setup and timely execution. Act as a subject matter expert for relevant systems, ensuring best practices are followed and providing guidance to product teams. Manage system structure maintenance across departments. Data Management & Reporting Support the development of SQL and Databricks datasets and reports for internal team processes and wider business analysis. Contribute to reporting and operational tasks using Power BI. Build, maintain, and manage Microsoft SQL Server Reporting Services reports. Process Improvement & Documentation Maintain and update the Reporting & Operations dates and deadlines in Asana to provide visibility of key milestones. Communicate key dates, process updates, and operational changes clearly across the business. Liaise with stakeholders within NEXT, providing business context and informed decision-making to optimise system support and enhancements. Proactively seek process improvements with the support of the Business & Data Analysts. Technical Requirements Proactive, forward-thinking approach with the confidence to challenge existing processes constructively. Strong analytical and problem-solving capabilities to understand functionality and identify improvements. Excellent time management and prioritisation skills. Strong interpersonal skills with the ability to build effective working relationships. Clear and professional written and verbal communication skills. Comfortable working in a fast-paced, high-pressure environment. Desirable Skills Familiarity with Microsoft SQL Server and basic SQL querying. Exposure to Power BI or other data visualisation/reporting tools. Experience with SQL Server Reporting Services (SSRS) is beneficial. Comfortable using Microsoft Excel and Google Workspace. Benefits 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products. 10% off most partner brands & up to 15% off Branded Beauty. Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform. Company performance based bonus. Early VIP access to sale stock via Direct to Desk. Life assurance. Sharesave scheme. Annual Travel Card Loan. Sample Sales. Fantastic L&D opportunities. Flexi-Hour Scheme. Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store. Support Networks - Access to Network Groups to empower and celebrate each other. Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.