Remediation Engagement Administrator

Peabody · London Borough of Southwark, Greater London · GBP 33,159 per year · onsite We are seeking a highly organised and proactive Remediation Engagement Administrator to join our growing Fire Remediation team. You will play a key part in supporting residents affected by fire remediation works, helping to keep projects moving, communications on track and ensuring our residents receive an excellent experience throughout their journey. Responsibilities Supporting resident communications, including newsletters, updates and events Managing enquiries and helping residents access the information and support they need Coordinating meetings, actions, records and programme administration Working proactively with colleagues, contractors and stakeholders to keep projects on track Requirements Strong administration and organisational skills Experience delivering excellent customer service Someone who takes ownership and can manage competing priorities A confident communicator who enjoys building relationships and working collaboratively Benefits 30 days’ annual leave, plus bank holidays Two paid volunteering days each year Flexible benefits scheme and discount portal Life assurance at 4x your salary Up to 10% pension contribution Ongoing training and development opportunities Employee assistance programme