Fulfillment Operations Coordinator

CVS Health · Dallas, TX · $17.00 - $28.46 · hybrid We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. Signify Health is seeking a Fulfillment Operations Coordinator to join our dynamic Fulfillment Ops team. The Fulfillment Operations team enables our expansive clinical network by ensuring all clinical staff are equipped with the right supplies, at the right place, and right time for each member they visit. Job Responsibilities: Ensures each clinician has adequate supplies to perform services as scheduled. Pulls daily reports to manage the fulfillment of initial supply shipments to newly onboarded clinicians. Pulls daily reports to aggregate resupply order requests from the existing clinician network. Engages with supply vendor and fulfillment distribution center partners to ensure timely action on bulk order submissions. Manages the receipt, inspection, and proper disposition of supplies returned from the clinician network. Manages all aspects of tracking the end-to-end lifecycle of limited inventory devices. Provides excellent customer service and responds to all clinician inquiries related to supply questions and supply order status. Demonstrates accountability for ensuring all required response time SLAs and order management SLAs are met. Ability to work overtime, as needed. Located in DFW metro and able to be in office a minimum of 2 days per week. Basic Qualifications: Bachelor's degree in a related field or equivalent experience. 2+ years in a Support or Operations role in a corporate environment of a similar size/complexity. 1+ years experience in researching and diagnosing complex problems with the ability to resolve independently. Excellent verbal and written communication skills. Experience managing an end-to-end recurring process. Experience with cross-functional collaboration. Proficiency with Google Sheets / Excel and broader Google Suite platform. Benefits: Medical, dental, and vision coverage. Paid time off. Retirement savings options. Wellness programs. Pay Range: $17.00 - $28.46