Proposal & Customer Assessment Team Lead

S&P Global Market Intelligence · Mexico City The Proposal & Customer Assessment Team is part of Commercial Operations within the Customer & Growth Office, a shared capability within S&P Global Market Intelligence. The team supports due diligence questionnaires, risk assessments, audits, and other customer inquiries across the pre- and post-sales lifecycle. Responsibilities and Impact: Lead end-to-end project management of complex, client-initiated audits and due diligence reviews Foster strong customer relationships by maintaining open and transparent communication Partner with Sales, Product, Legal, Information Security, and other internal stakeholders to deliver accurate and persuasive response documents Ensure all responses are accurate, timely, and compliant with company standards Develop a deep understanding of product solutions and platforms to communicate effectively Maintain comprehensive documentation of the end-to-end audit and due diligence response process Support centralized database processes, policies, and procedures Identify opportunities to optimize processes by leveraging automation, technology, and data analytics What We're Looking For: 3-7 years of relevant experience Strong understanding of Information and Cyber Security, Risk Management, Business Impact Analysis, and Business Continuity Planning Solid foundation in audit and control review, particularly SOC audits Proven experience responding to Third-Party Risk Assessments and audits Strong decision-making and critical-thinking skills Excellent communication and interpersonal skills Strong analytical and problem-solving skills Additional Preferred Qualifications: Professional certifications such as CISA, CISSP, CISM, CRISC, or ISO 27001 Lead Auditor/Implementer Familiarity with industry frameworks and standards such as ISO 27001, NIST CSF, SOC 1/SOC 2 Experience supporting audits and due diligence for financial services clients Experience with RFP and questionnaire response tools and content libraries Bachelor's degree in Information Security, Computer Science, Business, or a related field Benefits: Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs Family Friendly Perks: Benefits for your partners and little ones