Manager, Project Services

IQVIA Laboratories · Livingston, West Lothian · hybrid We are seeking a Manager, Project Services to join our team at IQVIA Laboratories. As a Manager, Project Services, you will provide day-to-day direction of staff and manage the Client Delivery Team to achieve client and company goals and initiatives. You will support direct reports and drive continuous improvement in processes and procedures used by the project team. You will also perform duties and responsibilities of Project Manager/Set Up Project Manager when needed, for short-term or long-term assignments. Key responsibilities include: Providing performance management, including appraising performance and guiding professional development, rewarding, and disciplining employees as applicable. Developing and encouraging a culture of delivering 'best-in-industry' customer service. Ensuring that studies are planned and executed in accordance with FDA, ICH, and/or EMEA guidelines and that Good Clinical Practices are followed at all times. Reporting metrics to Associate Director related to productivity and quality. Actively participating or leading external customer meetings with sales to drive new and repeat business. Requirements: Bachelor's Degree in Life Sciences and/or related field. Minimum 4 years of experience in clinical trials/hospital-funded research, project management or laboratory environment. Strong people management skills with the ability to develop and lead cross-functional teams. Direct line management experience preferred. Strong knowledge of Project Services processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations preferred. Experience in successfully leading large, global and complex Phase I-IV clinical trials. Benefits: Global exposure Variety of therapeutic areas Collaborative and supportive team environment Access to cutting-edge and innovative, in-house technology Excellent career development and progression opportunities Work-Life Balance, with a strong focus on a positive well-being