Administrative Support Specialist (Manchester, UK)

Ajax Systems · Manchester · onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. As an Administrative Support Specialist, you will play an important role in supporting the daily operations of our UK business. You will provide administrative and operational assistance to our Business Development Managers, marketing team, and other colleagues, ensuring that internal processes, customer visits, and events run smoothly. Key Responsibilities: Provide day-to-day administrative and operational support to the UK sales and marketing teams. Coordinate product returns, ensuring accurate documentation, communication, and timely processing. Support the organisation of company events, exhibitions, meetings, and customer visits, including logistical arrangements. Manage bookings and schedules for the Manchester showroom and demo suite, ensuring they are prepared for customer demonstrations and meetings. Assist Business Development Managers with administrative requests, including providing pricing information and preparing relevant documentation. Coordinate office-related activities and ensure the smooth day-to-day running of the Manchester location. Liaise with internal teams and external partners to resolve administrative and operational queries. Maintain accurate records, documentation, and schedules, ensuring information is organised and up to date. Requirements: Previous experience in sales administration, office administration, sales support, or a similar role. Strong organisational and time-management skills, with the ability to manage multiple tasks and competing priorities. Excellent written and verbal communication skills. Confidence working independently, taking ownership of tasks, and solving problems proactively. Good working knowledge of Google Workspace applications, particularly Google Docs, Google Sheets, Gmail, and Google Calendar. Strong attention to detail and a structured approach to administrative processes. A customer-focused mindset and the ability to communicate professionally with colleagues, customers, and external partners. Willingness to work full-time from our Manchester office. Nice To Have: Experience supporting sales teams, particularly in a B2B environment. Experience coordinating events, exhibitions, or customer demonstrations. Familiarity with CRM or ERP systems. Previous experience in the security, technology, or electronics industry. What We Offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. Competitive compensation that includes a base salary and performance-related bonuses. Work tools are covered by the company.