Business Insights Partner

Target · Bangalore, India As a Business Insights Partner within the Store Insights team in Store Operations, you will use data, analytics, and process improvement methodologies to uncover insights and identify opportunities that simplify store operations, improve processes, and enhance the Store Team Member experience. Key responsibilities include: Analysing operational data to uncover trends, patterns, and emerging issues, and delivering actionable insights that improve business outcomes and the Store Team Member experience. Developing and maintaining dashboards, scorecards, KPIs, and reporting to monitor business performance and translate data into meaningful insights. Partnering with Store Operations, Product, Data, Engineering, and Enterprise teams to identify process gaps and define improvement opportunities. Applying structured problem-solving and root-cause analysis to identify drivers of operational issues and develop scalable solutions. Leading process mapping and working sessions to understand current-state workflows and recommend optimized future-state processes. Identifying opportunities to simplify, standardize, and automate reporting and operational processes. Supporting the testing and validation of AI-based automation tool migrations. Designing and documenting process maps, Standard Operating Procedures (SOPs), business requirements, and user stories. Establishing and monitoring performance measures to evaluate the effectiveness of process changes. Translating analytical findings into clear, actionable recommendations and compelling visualizations. Core skills required: Graduate with 4–6 years of relevant experience, or MBA with 2–4 years of relevant experience. 2+ years of experience in data analysis, reporting, business intelligence, or related analytical roles. Relevant business knowledge and understanding of Retail and Store Operations. Strong data analysis and visualization skills using SQL and Power BI/Tableau, with advanced knowledge of Microsoft Excel. Knowledge of process improvement, process mapping, root-cause analysis, and workflow optimization. Ability to define business problems, analyse data, and develop actionable recommendations. Working knowledge of statistical concepts and analytical techniques; exposure to Python and Generative AI (GenAI) tools preferred. Strong critical thinking and structured problem-solving skills. Strong stakeholder management and collaboration skills. Strong verbal and written communication skills.