Back End Operations Manager

Omnicare · Raleigh, NC · $46,988.00 - $102,000.00 We are seeking a Back End Operations Manager to direct workflow for multiple back-end departments to ensure orders are delivered accurately and on time. As a key member of our team, you will advise on strategy for implementation of major back-end projects and plans in support of organisational goals. Key Responsibilities: Coordinate processes and assignments for supervisors and individual contributors to achieve the Back End OCR area's goals. Advise team on policies and procedures to ensure compliance and achievement of the organisation's goals and objectives for Back End OCR. Analyse operating metrics and performance in comparison with established objects and advise on corrective action for areas of risk. Ensure compliance with all government regulations. Devise communication strategy to maintain efficient back-end operations throughout the organisation. Establish payroll and courier cost parameters. Conduct performance appraisals to assist in employee development. Manage operational aspects of the team, and implement workforce and succession plans to meet business needs. Requirements: Working knowledge of execution and delivery skills Working knowledge of business intelligence Working knowledge of problem solving and decision making skills Adept at collaboration and teamwork Adept at growth mindset skills Physical Requirements: Sit, stand, stoop, bend and walk intermittently during the day. Sit or stand seven to ten hours per day. Lift up to twenty-five pounds. Finger dexterity to operate office equipment required. Visual acuity to see and read fine prints. Must be able to hear normal voice sounds. May be necessary to work extended hours as needed. Benefits: Medical, dental, and vision coverage Paid time off Retirement savings options Wellness programs Salary Range: $46,988.00 - $102,000.00 per year