Inside Sales Specialist - UK

Ajax Systems · Manchester · remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. As an Inside Sales Specialist - UK, you will be part of the Global Business Development team, working remotely to drive sales growth and expand the company's customer base. Key Requirements: Proven experience in inside sales, preferably in a B2B environment Excellent verbal and written communication skills Goal-oriented mindset with a passion for achieving targets Strong customer service orientation with a passion for building and maintaining long-term customer relationships Ability to empathize with customers and provide solutions to their problems/requests Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication Familiarity with CRM software to manage customer interactions, track leads, and generate reports Self-motivated, resilient, and adaptable to a fast-paced sales environment Responsibilities: CRM leads management, analysis, and follow-up Partner Program quarterly results management, analysis, and follow-up Distributors events: promo creation and follow-up, checking lists of participants, event feedback, and improvements to increase sales and leads Ajax events: leads qualification/tracking and participants follow-up Follow up with clients post-sale to ensure satisfaction, resolve any issues, and secure repeat business and referrals Development of an incentive program for KA according to the sales growth plan Make outbound calls to potential customers to promote and sell the company's solutions Respond to inbound sales inquiries and follow up on leads generated by other sales channels Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise Provide regular updates to management on performance and progress Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles) Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up Prepare proposals and other sales-related materials Coordinate sales events, demonstrations, and presentations Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results Meet or exceed monthly and quarterly sales targets We Offer: Opportunity to work in one of the most recognized and innovative security manufacturers Opportunity to take on new challenges, advance your career, and make a meaningful impact Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas Competitive compensation that includes a base salary and performance-related bonuses Work tools are covered by the company