Enterprise Account Executive

Freshworks · Chicago, IL · $127,800 — $183,655 USD · remote Organizations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a fresh vision for how the world works, building enterprise-grade software that is powerful, yet easy to use, and quick to deliver results. As an Enterprise Account Executive, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level executives and technical decision-makers. Responsibilities: Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets. Lead the full sales cycle from prospecting through negotiation and close while meeting or exceeding revenue goals. Build trusted relationships with C-level executives by understanding their business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations. Partner cross-functionally with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences. Proactively generate your own pipeline through targeted outbound outreach, account research, executive engagement, and territory planning. Collaborate with channel partners on account targeting, joint prospecting, and opportunity development to win new business, expand customer relationships, and grow annual recurring revenue. Maintain accurate forecasts and complete, current account and opportunity records in Salesforce. Travel approximately 30–40% of working time to engage customers and partners, build meaningful relationships, and participate in company events. Qualifications: Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts, with a strong track record of consistently meeting or exceeding revenue goals. Proven ability to navigate complex, medium-to-long enterprise sales cycles, foster trusted relationships with technical and executive stakeholders, and deliver measurable business outcomes. Demonstrated success generating your own pipeline, acquiring new customers, and converting outbound prospecting into closed business. Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion. Strong solution-selling skills with the ability to listen, understand diverse customer challenges, and position software solutions such as ITSM, IT infrastructure, and employee experience platforms that enhance productivity, engagement, and ROI. Proficiency with Salesforce or a comparable CRM, including opportunity tracking, pipeline management, and forecasting. Collaborative and analytical, with a customer-first mindset and the ability to partner across teams and use insights to drive sustainable growth. Benefits: Annual base salary range: $127,800 , $183,655 USD Variable Compensation Multiple options for dental, medical, vision, disability and life insurances Equity + ESPP Flexible PTO Flexible spending Commuter benefits Wellness benefits Adoption and parental leave benefits