Lead Account Executive – Netherlands (Mid-Market & Enterprise)

Freshworks · London · hybrid Organizations everywhere struggle with the costs and complexities of software solutions. Freshworks offers a fresh vision for how the world works, building uncomplicated service software that delivers exceptional customer and employee experiences. As a Lead Account Executive at Freshworks, you will spearhead new logo acquisition across a blended territory of high-growth mid-market companies and large-scale enterprise accounts in the Netherlands. You will manage end-to-end sales cycles, collaborating closely with your dedicated regional BDR, steering cross-functional deal teams, and engaging C-level stakeholders. Responsibilities: Drive the Territory Strategy: Develop and execute a comprehensive strategic plan to map, prospect, qualify, and close net-new business across your assigned Dutch mid-market and enterprise accounts. Master Dynamic Deal Cycles: Lead end-to-end sales cycles tailored to deal complexity. Partner with a Dedicated BDR: Work in lockstep with a dedicated regional Business Development Representative. Cultivate Executive Relationships: Engage with line-of-business leaders, procurement, and C-level decision-makers. In-Region Travel & Customer Presence: Travel regularly to the Netherlands to meet prospects and customers face-to-face. Quarterback Cross-Functional Teams: Effectively steer internal resources to run compelling evaluations and secure commercial sign-offs. Cross-Department Collaboration: Communicate continuously with marketing and pre-sales teams. Continuous Product Expertise: Maintain deep subject-matter expertise across modern SaaS, CRM, Customer Experience (CX), and IT Service Management (ITSM) ecosystems. Rigorous Forecasting: Deliver regular, precise pipeline reporting and forecasting to sales management. Qualifications: Sales Experience: 5–7+ years of quota-carrying B2B software/SaaS sales experience. Full-Cycle Execution: Demonstrated success managing multi-stakeholder deals. Deal Versatility: Proven capability balancing transactional velocity with large enterprise deals. Consistent Track Record: A documented history of quota overachievement selling technical software products into European territories. Domain Knowledge: Strong working knowledge of SaaS, CRM, ITSM, or Customer Service platforms. Mobility & Field Readiness: Willingness and flexibility to travel to the Netherlands. Work Ethic & Mindset: Highly motivated, resourceful, and self-directed. Languages: Full professional fluency in English; fluency in Dutch is a definite advantage. Education: A diploma, Bachelor’s, or Master’s degree is desirable. Working Model, Culture & Perks: Prime London Hub: Based in the heart of Hatton Garden, Farringdon. Hybrid Balance: 3 days in-office, 2 days remote. Incredible Culture: An open, collaborative, and high-energy environment. Daily Lunch Stipend: Fuel your day with a daily lunch stipend provided when working from the office. Comprehensive Benefits: Competitive compensation package, robust health and wellness coverage, pension, and regular team socials. Travel: Business travel to the Netherlands covered for prospective customer meetings and flagship events.