Director, Sales Enablement

RBC Group · Birmingham The Director, Sales Enablement (‘DSE’) is a trusted partner to our Heads of Office (‘HOO’), providing support, advice and coaching to enhance sales leadership skills, knowledge and effectiveness. The DSE partners with Heads of Office to build sales leadership capability and is accountable for embedding and enforcing the firm's excellence routines and the sustained adoption of the sales operating rhythm. This role supports the regions in ensuring advisers consistently deliver exceptional client experiences, successfully execute on their business plans, and maintain operational excellence. Through expert coaching, the DSE strengthens sales leadership capabilities, ensures disciplined execution against regional priorities, and embeds consistent, client-centric ways of working across the client relationship journey. Responsibilities Deliver hands-on 1:1 and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management Drive consistent, real-world adoption of the sales operating rhythm and sales playbook by embedding it into coaching activities and leadership cadences Use quantitative and qualitative sales data to prioritise the coaching focus and track impact Translate sales training into practical coaching actions that improve sales behaviours and results Assist managers in supporting new joiners through practical, role-relevant sales onboarding, ensuring early capability in tools, sales methodology, and client conversations Deliver applied training and coaching on sales tools and reporting, acting as a point of escalation to remove barriers to sales execution Gather frontline sales feedback to refine coaching approaches, share best practices, and respond to emerging trends Maintain strong working relationships with branch leaders, acting as a trusted sales coach and performance partner Champion a culture of high-quality sales coaching, accountability, and continuous improvement focused on client outcomes and growth Requirements Strong conflict resolution skills, ability to deal with ambiguity, strong organisational and time management skills, and meticulous attention to detail Professional experience in the Wealth Management industry with transferable skills required for the role Ability to maintain regular physical presence within your designated branches; overnight stays and extensive travel required Nice-to-have Client-facing experience Level 4 qualification (CISI or CII) Coaching qualification Sales management experience Training experience Benefits A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities