Sales Manager

Freshworks · Paris · hybrid As a Sales Manager at Freshworks, you will drive revenue growth and account expansion across a defined portfolio of paying customers in France. You will be obsessive about customer ROI and real business value realisation, managing a horizontal book of strategic accounts spanning Mid-Market and Enterprise tiers. Your responsibilities include: Driving ARR expansion and retention across your assigned book of accounts Collaborating with Customer Success Managers to maximise product adoption and mitigate churn risk Championing the core Freshworks portfolio and capitalising on strategic acquisitions Engaging with IT teams to CIOs and delivering strategic, board-level impact briefings Managing end-to-end renewal cycles and maintaining disciplined CRM hygiene Requirements: 7+ years of quota-carrying B2B SaaS account management or direct sales experience Proven track record of growing ARR through account expansion, cross-selling, and client retention Strong background in IT Service Management and modern enterprise cloud software Full professional fluency in English and French