Manager, Account Manager | Growth

Ramp · New York, NY · $180K - $247K · hybrid Job Overview We're seeking a Manager, Account Manager to lead our growth efforts with existing customers. You'll build and manage a high-performing team of 5-8 Account Managers, focusing on upselling and cross-selling to 80,000+ finance teams. Responsibilities Build and run a high-performing team of 5-8 Account Managers, setting the bar for culture, morale, and daily execution. Prioritize team time, engage directly with Account Managers to identify key accounts, and manage quota performance and pipeline generation. Forecast business performance to senior leadership on a weekly cadence. Hire, develop, and coach Account Managers, providing training on product, buyer personas, and tooling. Refine team processes and tooling to improve output and efficiency. Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product. Requirements 2+ years of quota-carrying sales or account management experience as an individual contributor. 1+ year of experience building and leading account management or sales teams. Proven track record of exceeding goals in fast-paced, results-oriented environments, preferably in SaaS or AI companies. Passion for hiring, team planning, and development. Ability to articulate contractual, technical, and financial value to customers. Proficiency with data analytics tools like Salesforce, Looker, and Excel. Strong collaboration, influencing, and communication skills. High agency and adaptability. Benefits Flexible PTO Centralized home-office equipment ordering Health and wellness stipend Budget for intra-office travel Weekly coffee stipend 100% medical, dental & vision insurance coverage in the US 401(k) with employer match Fertility HRA (up to $10,000 per year) Parental leave: up to 16 weeks at 100% pay Pet insurance In-office perks: lunch, snacks, drinks, and more Relocation expense coverage to NYC or SF (if needed)