Strategic Account Manager - Corporate Software ANZ

Thomson Reuters · Pyrmont, New South Wales · hybrid Thomson Reuters is seeking an experienced and commercially driven Strategic Account Manager to manage and grow a portfolio of its most important enterprise customers across Australia and New Zealand. This is a senior, quota-carrying sales role responsible for developing executive-level relationships, driving strategic account growth, and identifying new revenue opportunities across its Corporate Software portfolio. The successful candidate will be a trusted commercial partner to senior customer stakeholders, with the ability to navigate complex enterprise environments, understand evolving business priorities, and develop long-term, multi-solution partnerships. Key Responsibilities Own and execute the commercial strategy for a portfolio of named strategic enterprise accounts across Australia and New Zealand, with accountability for revenue growth, account expansion, and commercial performance. Develop and maintain strong relationships with senior executives and key decision-makers, including CFOs, Heads of Tax, Finance, Procurement, Technology, and Transformation leaders. Build and execute comprehensive strategic account plans that identify customer priorities, stakeholder relationships, whitespace opportunities, competitive positioning, and long-term growth potential. Identify, develop, and close significant cross-sell, upsell, and multi-solution opportunities across Thomson Reuters' Corporate Software portfolio, including tax, financial reporting, compliance, and e-invoicing solutions. Lead complex enterprise sales cycles, including opportunity qualification, solution positioning, commercial negotiations, procurement processes, and contract execution. Proactively engage customers to understand their business challenges, regulatory requirements, and transformation initiatives, positioning Thomson Reuters as a long-term strategic partner. Partner with Customer Success teams to monitor customer health, proactively address retention risks, and support successful renewals, while maintaining clear ownership of commercial relationships and growth opportunities. Coordinate internal resources across Solution Consulting, Product, Professional Services, and senior leadership to deliver a consistent and effective customer engagement strategy. Develop relationships across multiple business units, subsidiaries, and geographies to expand Thomson Reuters' presence within strategic accounts. Maintain accurate opportunity management, pipeline visibility, and sales forecasts, ensuring clear close plans and commercial accountability for significant opportunities. Lead strategic customer engagement and executive business reviews, demonstrating value delivered and identifying opportunities for further investment. Represent the voice of strategic customers internally, providing insights into market developments, competitive activity, and evolving customer requirements. Deliverables (Measure of Success) Consistent achievement of assigned sales and revenue growth targets across the strategic account portfolio. Measurable expansion of existing customer relationships through cross-sell, upsell, and increased adoption of Thomson Reuters solutions across business units and geographies. Development and execution of strategic account plans, supported by strong executive relationships and clearly identified growth opportunities. Creation and progression of a healthy, qualified pipeline of significant enterprise opportunities, with strong conversion rates and predictable revenue outcomes. Effective management of commercial risks, including proactive identification and escalation of potential customer retention issues in partnership with Customer Success. Accurate sales forecasting, disciplined opportunity management, and consistent execution of agreed account and deal strategies. Strong customer engagement, long-term relationship development, and increased strategic relevance of Thomson Reuters within assig