Account Manager

TEGNA Inc. · Tampa The Account Manager supports Account Executives' sales efforts by managing day-to-day responsibilities of accounts, ensuring proper implementation of solutions, and providing superior customer service to retain clients and grow business. Responsibilities: Provide support to assigned Account Executives on post-sale activity including campaign implementation, maintenance, and review. Interact daily with existing advertising agencies and direct clients, maintaining client schedules on television and digital, and implementing special projects and promotions. Collaborate with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs. Attend sales meetings and trainings to stay updated on sales, product, and process information. Partner with Account Executives to identify new revenue based on campaign results. Assist with contract maintenance, generating avails, traffic, make-goods, collection, and customer service. Track clients' audience delivery using ratings, impressions, and KPIs. Coordinate with the team to set up new customer accounts, contracts, order entry, and revisions. Requirements: 1-3 years of account management experience in a fast-paced media sales environment. Proven track record of retaining and growing clients. Knowledge of marketing solutions including broadcasting and digital advertising is preferred. Familiarity with Google Analytics and advertising solutions is highly desirable. Experience using CRM systems and MS Office suite. Ability to make independent decisions and solve problems. Self-motivated and willing to work as a team player. Demonstrated creativity, flexibility, and adaptability. Detail-oriented with strong organizational and time management skills. Strong written and verbal communication skills. Benefits: Comprehensive benefits including medical, dental, and eye care coverage. Access to fertility, surrogacy, and adoption assistance. Disability and life insurance. 401(k) program with company match. Paid Time Off (PTO) and nine paid holidays per year. Virtual doctor's appointments and therapy sessions.