Tele - Sales

SWIGGY · Pune, MH Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. You will manage restaurant and merchant accounts, oversee day-to-day account operations, and build strong partner relationships. Key responsibilities include: Handling restaurant content management, table reservations, merchant payouts, and resolving operational issues across assigned accounts. Collaborating with Key Account Managers (KAMs) on merchant management, escalations, partner requirements, and business-related requests. Acting as a liaison between restaurant partners and internal teams, ensuring timely follow-ups and effective communication. Identifying and addressing operational concerns, coordinating with relevant teams, and ensuring smooth execution of account-related processes. Supporting partner success through proactive stakeholder coordination, issue management, and operational support. Maintaining accurate account information and ensuring partner requirements are met within defined processes.