Solutions Architect Manager, Startups & SMB

Stripe · Dublin · onsite Job Overview As a Solutions Architect Manager, Startups & SMB at Stripe, you will lead, build, and mentor a world-class pre-sales engineering team at scale. You will be a bridge between startups and SMBs and internal teams, ensuring that their needs are understood and addressed through effective solutions. Responsibilities Lead, build, and mentor a world-class pre-sales engineering team at scale Partner with cross-functional teams to drive segment, regional, account strategy, and execution plans Recruit, hire, lead, retain, and coach a world-class pre-sales team for Startups and SMB Mentor and facilitate training for early talent associates Nurture a positive outlook, can-do attitude, and growth mindset within the team Partner with Sales, Marketing, and Technical Teams to develop joint go-to-market initiatives Establish strong relationships with key decision-makers and build credibility at all levels Drive collaboration across teams to influence and unify stakeholders Lead and support the team in complex evaluations, problem-solving, and challenging customer environments Build processes to drive scalability and meet rapidly evolving business needs Stay current on industry trends and competitive dynamics to shape strategy around user engagements Represent Stripe at industry events and conferences, customer business reviews, and contribute to new ideas and industry best practices Champion the voice of users and customers to influence product direction and feature priorities Act as an escalation point for user technical issues Requirements Based in Dublin or willing to relocate At least 3+ years of experience as a pre-sales leader on a technical team 10+ years of experience in a technical sales role (Solutions Architect/Consultant, etc.) Track record of building and leading world-class solution architecture (pre-sales) teams in a SaaS or usage-based business Experience leading teams that work with Startups and SMBs Payments experience preferred Energy, enthusiasm, and passion for making customers successful Previous technical sales experience with APIs, distributed systems, databases, and/or developer tools preferred or previous payments industry experience Strong understanding of developing human-centric CX experiences, enterprise systems and architecture, middleware, etc. Strong communication (written and verbal) and presentation skills Strong executive presence and ability to foster deep relationships with users Bachelor's degree or equivalent military experience required Ability to travel per business needs